Privacy Policy

Information & Consent

This Privacy Policy describes how the Acteon Hotel, operated by Denaxas SA, based in Ios Greece, and its affiliates and subsidiaries (“we” or “us”) collect, use, consult or otherwise process an individual’s Personal Data. The user must carefully read this Privacy Notice, which has been written clearly and simply, to facilitate its understanding, and to freely and voluntarily determine whether they wish to provide their personal data, or those of third parties, to Denaxas SA.

This Privacy Policy applies globally but depending on where you live some specific provisions of this Privacy Policy may not apply to you. We may change this notice from time to time. You should check this notice frequently to ensure you are aware of the most recent version.

Personal Data We Collect

When you interact with us through our website or services, we may collect or receive the following types of information:

1. Personal contact details (such as name, address, email, and telephone number).
2. Payment details (including credit/debit card information).
3. Information related to your use and interaction with our website.
4. Copies of your correspondence if you contact us.
5. Information necessary to fulfill your special requests and/or specific accommodation.
6. Information related to your reservation, stay, or visit to the property.

Why We Process Your Data

We process your personal information for the following purposes:

1. To perform our obligations under our contract with you, including communicating with you about our products and services and processing your payment transactions.
2. Where processing your personal data is within our legitimate interests. This includes enforcing the terms of use of our website; generating aggregated data to understand customer behavior; improving our website; providing you with personalized services; protecting against fraud; communicating with you; and operating, evaluating, and improving our business.
3. Where you give us your consent to process your personal data. You have the right to withdraw your consent at any time.
4. Where processing your personal data is necessary for our compliance with a legal obligation​.

Minors

Our website and services do not offer products or services for use by minors. If you are under 18, you may use our website only with the involvement of a parent or guardian​​.

Sharing of Data

We may share your data with:

1. Partners: If you choose to use the services, products, or applications provided by our partners, your data related to these uses may be shared with such partners.
2. Service Providers: We may share your data with service providers who may, in the course of providing their respective services, receive and process data. They will only process data in accordance with our instructions and will safeguard the data they process by implementing appropriate technical and organizational security measures​.
3. If you are in the European Economic Area (EEA), the data that we collect from you as described in this Privacy Policy may be transferred to and stored at a destination outside the EEA, including for the purposes of processing that data by selected Processors, in order to facilitate the Acteon Hote’s business. Such international transfers of your personal data are subject to the appropriate safeguards provided by the law.

Keeping Data Secure

We will use technical and organizational measures to safeguard your data. We store your data on secure servers and will deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your data, please let us know immediately​​.

Retention of Data

We retain data for as long as necessary for the use of our products and services or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements, and as long as processing and retaining your data is necessary for our legitimate interests​.

Exercise of Rights

The User may contact us at any time free of charge, to:

• To obtain confirmation about whether or not personal data concerning the User are being processed by us.
• To access their personal details.
• To rectify any inaccurate or incomplete data.
• To request the deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• To confirm revocation of consent.
• To obtain from us the limitation of data processing when any of the conditions provided in the data protection regulations are met.
• To request the portability of your data.

Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Data Protection Authority.

Contacting Us

If you have any questions about this privacy notice or how we handle your personal data, please contact us at hotel@acteon.gr